Service Architect Managed Services ( German/English)

Referenz : 704


For one of our clients in a permanent position in Zurich, we are looking for a :

Service Architect Managed Services

(Eng, German)


Tasks :

- Design and manage descriptions of customer specific requirements or maintenance and support services

- Participate in portfolio and partner management in the development of new services

- Evaluate needs and advise customers on services for proposed solutions

- Develop customer specific pricing and service models

- Calculate managed services for new clients

- Calculate, maintain and complete maintenance contracts for new and existing customers

- Conduct customer presentations

- Work closely with sales, bid manager, operations manager and systems engineers.


Some travel is required to the locations of Bern, Basel, Zurich, Lausanne or Geneva.

Skills :

- Telecommunications, electrical or computer engineering background or equivalent experience

- 5 years experience in a similar position.

- Good knowledge of business administration and experience in creating simple business cases

- ITIL certification and experience with managed service models and their calculations

- Strong technical and operational knowledge of enterprise IT infrastructure solutions (e.g., CPU, connectivity, security, cloud, etc.)

- Good knowledge of Excel and affinity with computer tools

- Structured work style, great autonomy, quick perception and experience in a dynamic environment

- Fluent in German and English, French an asset.


We look forward to receiving your application.